The Gods never agreed, but that was the point

By Alvin Quah 7 months ago | In Comment, ESG
  • 7 months ago
Alvin Quah

20 March 2026

I have read plenty of books about innovation and leadership, yet somehow, it took Stephen Fry’s Mythos to put the idea most plainly.

I put the book down wondering whether we had forgotten what the Greeks understood instinctively: that disagreement, not comfortable consensus, is usually where the most interesting things begin. It is a thought that feels particularly relevant in healthcare.

Innovation in healthcare rarely emerges from a single discipline. Breakthroughs happen when scientists, healthcare professionals, policymakers and patients bring different perspectives to the same problem, and the friction between those perspectives is precisely the engine of meaningful progress.

When organisations talk about diversity, the conversation often centres on fairness, representation and belonging. These are essential goals. But diversity’s most underrated quality is its role as a catalyst for innovation. Progress rarely emerges from rooms where everyone thinks the same way.

Interestingly, the ancient Greeks seemed to understand this long before modern management theory arrived. Their mythology is populated not by harmonious figures who always agree, but by gods whose personalities clash spectacularly.

Disharmony among the Greek Gods led to amazing creativity and innovation.

Zeus is impulsive, Athena strategic, Ares aggressive and Apollo coldly rational. And then there is Dionysus, the god of wine, theatre and ecstatic celebration, whose disruptive energy unsettles the carefully maintained balance of Olympus. Harmony was clearly not their defining feature.

And yet, from this civilisation emerged some of the most enduring innovations in human history: philosophy, democracy, theatre and the Olympic Games. The Greeks seemed to understand instinctively that creative tension, rather than uniformity, drives progress.

Modern research on innovation echoes this insight. Teams composed of individuals with different cultural backgrounds, disciplines and ways of thinking are more likely to generate novel ideas and challenge entrenched assumptions. Psychologists call the opposite phenomenon groupthink, where the desire for cohesion overrides critical thinking, leading groups to make poor decisions because of their agreement, not despite it. Diversity introduces a kind of creative pressure, the sort that forces groups to examine problems from angles they might otherwise overlook.

This tendency towards sameness often starts at the hiring stage. There is a well-documented instinct for managers to recruit in their own image, gravitating towards candidates who share their background and way of thinking. It feels comfortable. It feels safe. But over time, it quietly narrows the range of perspectives in a room, and with it, the range of solutions a team can imagine.

Of course, friction can feel uncomfortable. Differences in perspective can slow decision-making or spark disagreements. That discomfort, however, is often precisely where the most interesting ideas take shape.

The dynamic is not unlike cooking. No memorable dish is built on bland consistency. Complexity comes from contrast: acidity balancing richness, salt amplifying sweetness, heat adding intensity. Remove these contrasts and the dish may still nourish, but it will rarely inspire. Innovation works the same way: contrasting viewpoints sharpen thinking and open up solutions that conformity never could.

My own career has spanned several different worlds. I grew up between a Malaysian heritage and an Australian upbringing, two cultures with distinct ways of communicating, of navigating hierarchy, of understanding what it means to collaborate.

That duality taught me early that the same problem looks genuinely different depending on where you are standing. I trained as a scientist studying diabetic retinopathy and later worked as a postdoctoral researcher in motor neuron disease before moving into the pharmaceutical industry. There were also some unexpected detours, including a couple of stints in the MasterChef kitchen, and later a chapter in corporate communications and storytelling.

Alvin is an accomplished chef.

Moving between these environments has reinforced one simple observation: the most interesting ideas rarely emerge from homogenous spaces. People who carry more than one cultural lens bring something no amount of technical expertise can replicate, an instinct for nuance, for questioning assumptions others have long stopped noticing. In that sense, Dionysus is an unexpectedly useful metaphor.

In Greek mythology, Dionysus is something of an outsider. Unruly, disruptive and creative, the colleague who asks uncomfortable questions or proposes ideas that initially seem out of place. Yet his influence brings theatre, celebration and transformation: cultural innovations that profoundly shaped Greek society.

The lesson for organisations is not that conflict is inherently desirable. It is worth distinguishing between destructive conflict: personal, divisive and corrosive to trust, and constructive conflict, which is intellectual, curious and generative. The former damages teams. The latter builds them. Innovation thrives where difference is actively engaged rather than smoothed over. Harmony, in this sense, should not be mistaken for silence or homogeneity. It is closer to orchestration: different instruments, different tonalities, occasional dissonance, all contributing to something richer than any single voice could produce alone.

The question leaders should ask is not simply how to build teams that get along, but how to build teams capable of thinking differently together. The most transformative ideas rarely come from echo chambers. They emerge when the Apollos and Athenas of the world make room for a little Dionysus.

Harmony was never about monotony. It was always about composition: different voices, different minds, occasionally even discord, producing something none could achieve alone. If we want innovation that truly reshapes healthcare, then we must build environments where diverse minds can meet, disagree and still move forward together. That is a composition worth creating.

*Dr Alvin Quah is a communication strategist, clinical scientist and keynote speaker with a career spanning across science, medicine and communications. He writes and speaks about people, ideas and the cultures that bring them together, championing diversity and belonging with curiosity, humour and heart.

Published in MedNews.
©Alvin Quah 2026

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